Performance Improvement isn't about perfection. It's about getting better every day.

Performance Improvement

Meet the Founder and CEO


At the heart of our work is Dr. Farrukh Z. Kidwai, a globally respected expert in Operational Excellence, Lean Six Sigma, and Business Process Reengineering. With over 30 years of leadership experience across the USA, Middle East, and North Africa

Dr. Kidwai has transformed organizations in healthcare, banking, insurance, aviation, manufacturing, and HR.A certified Six Sigma Master Black Belt and a "JONAH" in Theory of Constraints, Dr. Kidwai has led performance improvement initiatives in institutions like Luminis Health, Citibank, W.L. Gore & Associates, and Noor Bank. He is known for implementing innovative systems that drive measurable efficiency, quality, and growth. He has also conducted international seminars, published extensively on lean methodologies, and actively mentors professionals through his Lean Six Sigma certification programs. We are committed to helping organizations achieve operational excellence—because in today’s world, excellence is no longer optional.

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Expertise


Dr. Farrukh Z. Kidwai brings over 30 years of international experience helping organizations achieve lasting operational excellence. His expertise spans Lean Six Sigma, business process reengineering, and strategic performance improvement across industries such as healthcare, banking, manufacturing, and aviation.

Methodologies

  • Lean Six Sigma Master Black Belt
  • Business Process Reengineering
  • Hoshin Kanri Strategy Deployment
  • KPI Dashboard Development
  • Net Promoter Score Systems

Industry Impact

  • Healthcare Systems Optimization
  • Financial Services Transformation
  • Manufacturing Process Improvement
  • Aviation Operational Excellence
  • Cross-Industry Benchmarking

Known for delivering measurable results, Dr. Kidwai works closely with leadership teams to streamline operations, reduce inefficiencies, and build high-performing cultures. From executive coaching to enterprise-wide transformation, Dr. Kidwai empowers organizations to move from complexity to clarity—and from potential to performance.


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